Terms & Conditions Policy

1. Introduction

Welcome to enemquiz.com.br (“the Website,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, products, and digital educational services. By accessing or purchasing from enemquiz.com.br, you agree to comply fully with these terms and all applicable laws and regulations.

If you do not agree with these Terms & Conditions, please do not use this Website or any of our services.

2. Description of Services and Products

enemquiz.com.br provides a range of digital educational materials designed to assist learners in preparing for exams, developing skills, and improving their knowledge. Our services include:

  • Practice exams and test simulations;
  • Downloadable question-and-answer study guides;
  • Educational eBooks and learning resources.

All materials are delivered electronically — via download links or online access.
We do not provide physical goods, classroom training, or official exam administration services.

Each product description includes clear details of what you will receive upon purchase. Please read these descriptions carefully before ordering.

3. Ordering

To make a purchase, you must be at least 18 years old and capable of entering into a binding contract.
When you place an order on enemquiz.com.br, you agree that:

  • All information you provide is accurate and complete;
  • You authorize the use of your payment method for the transaction;
  • Once an order is confirmed, it cannot be canceled (as per our Refund Policy).

Upon successful payment, you will receive an email confirmation along with instant access to the purchased digital content.

4. Price of Services and Goods

All prices listed on enemquiz.com.br are displayed in Brazilian Real (BRL) unless otherwise stated.
Prices are subject to change at any time without prior notice. However, such changes will not affect orders already placed and paid for.

We strive to ensure that all product prices are correct at the time of publication. In the event of a pricing error, we reserve the right to cancel or refuse any order at the incorrect price, even after payment has been received.
Any such issue will be promptly communicated, and a full refund will be provided if necessary.

5. Payments

Payments for all products and services must be made in full at the time of purchase.
We accept payments through secure, PCI DSS–compliant third-party processors such as PayPal, Stripe, or other verified platforms.

By making a payment, you represent and warrant that:

  • You are legally authorized to use the payment method provided;
  • The payment information supplied is true, complete, and accurate;
  • You will not dispute or reverse the payment once digital access has been granted.

We do not store your credit/debit card details on our servers. All sensitive payment information is encrypted and handled by secure third-party gateways.

6. Creating a Profile at the Website

To access certain products, you may be required to create a user profile or account.
When creating an account:

  • You must provide accurate, complete, and up-to-date information;
  • You are responsible for maintaining the confidentiality of your login credentials;
  • You agree not to share your account with others;
  • You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse our intellectual property.

7. Data Protection and Privacy

We respect your privacy and are committed to protecting your personal data.
All personal information collected through the Website is processed in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions.

We do not sell or rent customer information to third parties.
For details about how we handle and protect user data, please refer to our Privacy Policy at enemquiz.com.br/privacy-policy.

8. Copyright and Trademarks

All materials available on enemquiz.com.br — including text, images, graphics, designs, software, digital files, and logos — are the intellectual property of enemquiz.com.br and are protected under applicable copyright and trademark laws.

You are granted a limited, non-transferable, non-exclusive license to access and use the purchased digital materials for personal study purposes only.

You may not:

  • Reproduce, redistribute, or sell any of our materials;
  • Upload or share purchased files on public or private servers;
  • Remove or alter any copyright notices;
  • Use our content for commercial, resale, or institutional purposes without written permission.

Any unauthorized use of our intellectual property may result in legal action.

9. Third-Party Websites and Services Links

Our Website may contain links to third-party websites, tools, or services that are not owned or controlled by enemquiz.com.br.
These links are provided for your convenience and informational purposes only.

We are not responsible for the content, policies, or practices of any third-party website.
You acknowledge and agree that enemquiz.com.br shall not be liable for any damage or loss resulting from your use of such third-party links or services.

We encourage you to review the terms and privacy policies of any external site you visit.

10. Exclusion of Liability to You from the Use of the Website

While we strive to ensure the accuracy and reliability of our materials, enemquiz.com.br provides all content on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties — express or implied — including but not limited to:

  • Accuracy or completeness of information;
  • Suitability of the materials for your specific needs;
  • Availability or uninterrupted access to the Website.

Under no circumstances shall enemquiz.com.br, its employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use or inability to use our Website or products;
  • Technical failures, system errors, or unauthorized access;
  • Loss of data, revenue, or reputation resulting from website use.

Your use of the Website and its content is entirely at your own risk.

11. Force Majeure

enemquiz.com.br shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters (fire, flood, earthquake);
  • War, terrorism, or civil unrest;
  • Internet or power outages;
  • Government actions or regulatory restrictions;
  • Labor disputes or strikes.

In such cases, obligations will be suspended for the duration of the event, and reasonable efforts will be made to resume operations promptly.

12. Changes and Updates to the Website

We reserve the right to modify, update, suspend, or discontinue any part of the Website or its content at any time without prior notice.
This includes updates to product offerings, pricing, or terms of service.

Continued use of the Website following any changes constitutes your acceptance of those modifications.
It is your responsibility to review these Terms periodically to stay informed about updates.

13. Notices

All official notices or communications from enemquiz.com.br will be sent via email to the address provided during registration or purchase.
You may contact us regarding these Terms & Conditions by emailing sales@enemquiz.com.br.

Notices shall be deemed received when:

  • Sent by email — on the date of transmission;
  • Posted on the Website — upon publication.

14. Miscellaneous

  • These Terms & Conditions represent the entire agreement between you and enemquiz.com.br and supersede any prior agreements or understandings.
  • If any provision of these Terms is deemed invalid or unenforceable, the remaining clauses shall remain in full effect.
  • Failure by enemquiz.com.br to enforce any right or provision of these Terms shall not constitute a waiver of such rights.
  • These Terms shall be governed by and construed under the laws of Brazil, without regard to conflict of law principles.
  • Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of São Paulo, Brazil.

15. Terms of Use

By using enemquiz.com.br, you agree to:

  • Use the Website solely for lawful educational purposes;
  • Avoid any actions that may damage, disable, or interfere with the Website’s functionality;
  • Not attempt to gain unauthorized access to any portion of the Website, server, or system;
  • Respect the intellectual property rights of enemquiz.com.br and third parties.

We reserve the right to restrict or terminate access to users who violate these Terms or misuse our digital products.

16. Acceptance of These Terms

By accessing this Website, creating an account, or purchasing any product, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
If you disagree with any part of these terms, please refrain from using our Website.

17. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:

enemquiz.com.br
Email: sales@enemquiz.com.br
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-3)

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